Ace (AI CargoWise Expert) is WiseTech’s LLM-backed support assistant, evolving a legacy bot into a credible AI-first experience. This case study covers the kickoff, trust cues, and source patterns shipped inside a constrained Windows/.NET UI stack.
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Modernising image capture for the people documenting container condition in the yard. This case study covers how I redesigned a dated attachment flow into a clearer mobile capture and viewer experience, working within the realities of an old enterprise platform.
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A forward-looking mobile framework to bring consistency and speed to how teams ship. I focused on foundations, navigation patterns, and reusable building blocks that scale across products without turning into a rigid template.
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Leading the Unified Design System that underpins WiseTech’s web framework and future product direction. This case study covers how we define “flexible” without fragmentation, tokens, foundations, components, and governance.
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